Now that's customer service!

We had an interesting day in the cancer saga today. We have been using Calphalon pans coated with teflon for more than 10 years. Well, now there's some research that shows that teflon may be unsafe. Of course. Perfect.

So, after a disappointing transaction with the Calphalon Company, we exchanged a new set of Calphalon pans at Williams-Sonoma. We received wonderful service at Williams-Sonoma. They took every pan back, gave us a store credit, and were ultra-friendly and helpful while we did the exchange. They explained all the pans in the store for us. We finally decided on a set of All-Clad Stainless Steel pans - they were a bit of a compromise. Jim wanted to get regular Calphalon pans, I wanted to get the All-Clad, so we got the All-Clad Limited that looks like Calphalon. With our credit we also got several other things for the kitchen.

Honestly, I cannot remember the last time we received such excellent customer service. Williams-Sonoma will get all of our kitchen-related business for the rest of our lives. If you're in our families, prepare to receive kitchen gadgets for Christmas!

Jim is feeling great and looking great. I'll be posting more pictures soon. His blood level was a little lower this week, so they upped his blood thinner dosage. Jim also started his vitamin and supplement regime, so he's now taking more than 10 pills a day. He's a very good sport about it.